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Privacy Policy

 

Effective Date: July 11, 2026

At Ishika Logistics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ishikalogistics.com or use our transport contracting, logistics support, and warehousing services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping/billing address, email address, and telephone number, which you voluntarily give to us when you request a quote, book a shipment, or contact us.

  • Business Data: Company name, tax/GST registration details, cargo descriptions, and pickup/delivery location coordinates necessary to fulfill our transport and warehousing contracts.

  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

2. How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site or our operations to:

  • Generate custom logistics quotes and process transport bookings.

  • Coordinate with our truck fleet drivers and warehouse staff to execute deliveries.

  • Manage your corporate transport contracts and warehousing inventory.

  • Send you administrative information, tracking updates, and service confirmations.

  • Respond to customer service requests and support needs.

  • Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal or business data to third parties. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. (Note: As an asset-based company, your freight is handled by our trucks, but digital backend tools may require standard data sharing).

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal and business information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or request the deletion of your data from our active business systems (provided it does not conflict with legal tax or transport accounting retention laws).

To exercise these rights, please contact us using the information provided below.